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Administrative Coordinator

2 months ago

Chapel Hill, North Carolina, United States UNC REX Healthcare Full time
Job Summary

Become part of a dynamic organization with a mission to improve the health and well-being of diverse communities.


Key Responsibilities:

  • Procure and manage non-routine purchases for departments, maintaining inventory of supplies as delegated.
  • Train others using verbal and written communication, enhancing knowledge and skills.
  • Perform complex scheduling of providers, staff, facilities, home care, and patients, coordinating meetings, workshops, and events based on predetermined needs.
  • Prepare and maintain basic financial records, ensuring accuracy and compliance.
  • Prepare complex forms, reports, presentations, and documents requiring a higher level of proficiency with software, creating, proofreading, or editing correspondence and documents for internal and external circulation based on existing templates.
  • Procure and file records, research lost or missing records, and post information to records or ledgers in accordance with established procedures and systems, verifying accuracy and resolving discrepancies.
  • Register patients, complete encounter forms, collect patient payments and insurance information, and make proper referrals to financial departments, verifying eligibility with insurance companies as needed.
  • Represent UNC REX Healthcare with internal and external entities regarding budget, payments, collections, and inventory to accomplish organizational goals.
  • Provide a second level of response to customer inquiries and complaints in person, by phone, and/or electronic communication, working with third-party providers as necessary.

Requirements:

  • High School diploma or GED.

Preferred Qualifications:

  • One (1) year of clerical or administrative experience.
  • Bachelor's degree, no years of experience required.
  • Associate's degree, no years of experience required.

Knowledge, Skills, and Abilities:

  • Customer Focus: prioritizes customer needs and resolves problems effectively.

Technical Expertise:
Effectively uses Microsoft Office products to produce reports and documents, with the ability to learn and master the scheduling system.

Accountability:
Manages performance to meet expected results, working to meet internal and external customer requirements.

Fiscal Responsibility:
Understands the insurance process and makes informed decisions in the best interest of the customer.

Conflict Resolution:
Uses appropriate interpersonal styles and methods to reduce tension or conflict, finding agreement and following through on implementation.

Job Details:

Entity:
UNC Faculty Physicians

Organization Unit:
SOM Psychiatry

Work Type:
Full Time

Standard Hours Per Week:
40.00

Salary Range:
$24.63 per hour (Hiring Range)

Pay offers are determined by experience and internal equity.

Work Assignment Type:
Onsite

Work Schedule:
Day Job

Location of Job:
US:NC:Chapel Hill

Exempt From Overtime:
Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits.