Administrative Specialist

15 hours ago


Chapel Hill, North Carolina, United States UNC Health Care Full time
Job Summary

We are seeking an experienced Administrative Specialist to join our team at UNC Health Care. This role will provide administrative support to our audiology department, ensuring the smooth operation of our daily activities.

Key Responsibilities
  • Assist in developing and managing budgets, monitoring expenditures, and reconciling financial statements.
  • Investigate discrepancies and process corrective actions.
  • Coordinate and complete special projects independently or in cooperation with other groups as assigned.
  • Determine administrative needs and make arrangements for conferences, meetings, seminars, or other related activities.
  • Extract and compile data from written sources, individuals, and/or databases and provide interpretation.
  • Manage departmental information systems.
  • Prepare complex databases, reports, charts, graphs, spreadsheets at designated intervals as requested.
  • Compose formal correspondence and documents for internal or external circulation.
  • Serve as the point person for all complex customer service and administrative issues.
  • Interpret and communicate policies/procedures to other parties based on knowledge of the organization and departmental guidelines.
  • Routinely provide guidance and direction to lower-level staff.
  • Assist with screening applications and conducting initial interviews of entry-level staff as needed.
  • Investigate patient and provider complaints and provide reports with root causes and service recovery.
Requirements
  • High School diploma or GED.
  • Two (2) years of clerical or administrative experience.
  • Knowledge of Microsoft Office products and ability to learn and master the scheduling system.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.
What We Offer

UNC Health Care offers a competitive salary and benefits package, including health, dental, and vision insurance, retirement plan, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you need a reasonable accommodation to search and/or apply for a career opportunity, please contact us at hr@unchealthcare.org.



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