Administrative Professional

5 days ago


Tonawanda, New York, United States Horizon Services Full time

Company Overview

Horizon Services is a leading healthcare agency providing in-person services throughout our community. We pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.

About the Job

We are seeking a highly skilled Administrative Assistant to join our team at Horizon Services. As an Administrative Assistant, you will provide exceptional customer service to our patients, support our clinical and medical staff, and contribute to the overall operations of the clinic.

Job Description

  • Welcome all visitors of the clinic to create an exceptional patient experience with every interaction.
  • Work in a demanding, fast-paced environment that is frequently adapting to industry standards where you will interact with patients seeking mental health and substance use treatment.
  • Work with multiple electronic platforms that include our Electronic Health Record (EHR), various web-based systems, and other technology platforms. Duties include overseeing all scheduled appointments, assisting with medication refill requests from patients and pharmacies, preparing charts and record requests, and other duties as needed.
  • Supporting the day-to-day needs of our clinical and medical staff which includes managing, triaging, and supporting administrative responsibilities, using supplemental technologies to support patient and clinical care. This can include insurance and billing disputes, scheduling appointments, coordinating transportation needs, speaking to referral sources from courts, schools, and/or hospitals, and other concerns that may arise.
  • Creative problem-solving to support the overall operations of the clinic.

Why Choose Horizon Services?

We offer a competitive salary range of $17.55 - $18.55 per hour, a supportive work environment, opportunities for professional growth and development, and a comprehensive benefits package, including paid time off and holidays.

What We Offer

  • A company culture that values diversity, equity, and inclusion.
  • A supportive team environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including paid time off and holidays.


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