Patient Care Coordinator

7 days ago


Tonawanda, New York, United States Horizon Services Full time

**About Horizon Services**

We are a dynamic healthcare organization committed to providing exceptional patient care and support. Our team is dedicated to creating a positive and inclusive work environment that fosters growth and development.

**Salary and Benefits**

The estimated salary range for this position is $17.55 - $18.55 per hour, with opportunities for annual compensation adjustments. We also offer a comprehensive benefits package, including 401(k) and profit-sharing programs, paid time off, and paid holidays.

**Job Description**

We are seeking an experienced Patient Care Coordinator to join our team. In this role, you will be responsible for welcoming patients, managing scheduling, and supporting the day-to-day operations of our clinics. Your duties will include:

  • Welcome all visitors to create an exceptional patient experience with every interaction.
  • Work in a fast-paced environment, interacting with patients seeking mental health and substance use treatment.
  • Manage electronic platforms, oversee scheduled appointments, and assist with medication refill requests.
  • Support clinical and medical staff, triage administrative responsibilities, and coordinate transportation needs.

**Required Skills and Qualifications**

To be successful in this role, you will need:

  • A high school diploma or equivalent, with 2 years of experience in customer service or behavioral health.

**Why Choose Horizon Services?**

We are proud to have been named a Best Place to Work for 16 consecutive years. Our company culture values teamwork, diversity, and inclusion. We offer ongoing trainings and development opportunities to support your personal and professional growth.

**Physical Demands**

This role requires sitting for extended periods, alternating between standing and sitting. You will also need to handle light duties, occasionally lifting objects up to 20 pounds.

**Horizon DEIB Statement**

We commit to being an anti-racist, diverse, equitable, and inclusive organization. We strive to advance equity, racial justice, and equal opportunity for all through education, growth, and development.



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