Training and Support Specialist
7 days ago
Optimized Technical Solutions is seeking a skilled Training and Support Specialist to provide user training and support. This role involves developing training materials, conducting training sessions, and ensuring seamless user experience.
Responsibilities- Develop comprehensive training programs tailored to user needs
- Design and deliver engaging training sessions
- Provide ongoing support to ensure user satisfaction
To be successful in this role, you will need:
- Experience in training and instructional design
- Strong presentation and communication skills
- Strong technical writing skills
- Understanding of learning management tools
- Knowledge of planning, programming, and budgeting processes
The ideal candidate will possess:
- CompTIA Security+ CE Certification
- Ability to obtain a Secret Clearance
This is a hybrid position that requires on-site presence at the Pentagon for at least 3 days per week.
Estimated Salary Range$80,000 - $110,000 per annum, depending on experience.
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