Training and Support Specialist

7 days ago


Washington, Washington, D.C., United States Optimized Technical Solutions Full time
Job Summary

Optimized Technical Solutions is seeking a skilled Training and Support Specialist to provide user training and support. This role involves developing training materials, conducting training sessions, and ensuring seamless user experience.

Responsibilities
  • Develop comprehensive training programs tailored to user needs
  • Design and deliver engaging training sessions
  • Provide ongoing support to ensure user satisfaction
Requirements

To be successful in this role, you will need:

  • Experience in training and instructional design
  • Strong presentation and communication skills
  • Strong technical writing skills
  • Understanding of learning management tools
  • Knowledge of planning, programming, and budgeting processes
Preferred Qualifications

The ideal candidate will possess:

  • CompTIA Security+ CE Certification
  • Ability to obtain a Secret Clearance
About the Position

This is a hybrid position that requires on-site presence at the Pentagon for at least 3 days per week.

Estimated Salary Range

$80,000 - $110,000 per annum, depending on experience.



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