Client Support Specialist

2 weeks ago


Lenexa, Kansas, United States Sizewise Rentals LLC Full time

Position Overview

Customer Service Representative

As a key player in our commitment to exceptional service, Customer Service Representatives are essential to our operations. We are currently seeking a full-time Customer Service Representative with a competitive base pay.

Daily Responsibilities:

  • Engage with clients via phone regarding the rental of durable medical equipment.
  • Handle a high volume of calls, averaging between 80 and 100 daily, with each call lasting approximately 2-3 minutes.
  • Process various equipment orders, including arrangements for pick-ups and deliveries.
  • Address basic equipment troubleshooting and respond to general inquiries.
  • Collaborate with multiple departments to provide comprehensive support to customers.

Qualifications:

  • Exceptional customer service skills.
  • Strong documentation and record-keeping abilities.
  • Attentiveness to customer needs, with a prompt and competent response to requests.
  • Effective verbal and written communication skills.
  • Ability to multitask, including active listening while accurately entering data into our ordering system.
  • Capacity to remain seated for extended periods.
  • Manual dexterity is required.
  • A high school diploma or equivalent is necessary.

About Us:

Sizewise Rentals LLC is a privately held leader in the medical equipment industry, with over two decades of experience in designing innovative solutions for diverse patient populations. Our products are manufactured in the USA and distributed through numerous branches nationwide, offering a variety of medical equipment that enhances patient care and satisfaction.

Join us in making a positive impact on the lives of patients and their caregivers. We provide a comprehensive benefits package and promote stability within the medical sector.

We are an equal opportunity employer, including individuals with disabilities and veterans.



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