Front Office Representative/Danville

6 days ago


Danville, Virginia, United States Sovah Health - Danville Full time
Job Summary

Sovah Health - Danville is seeking a highly skilled and detail-oriented Front Office Representative to serve as the first point of contact for patients in our medical office. As a key member of our team, you will be responsible for providing exceptional customer service, managing patient records, and ensuring seamless communication between patients and our medical staff.

Key Responsibilities
  • Greets patients and visitors, registering them and verifying their information
  • Answers and screens telephone calls, routing them to the appropriate staff member
  • Collects patient co-payments, deductibles, and payments, and assists with account balances and questions
  • Reconciles cash and payment drawers, and prepares daily bank deposits
  • Assembles and maintains patient records and charts
  • Follows through on physician orders, providing work excuses and obtaining medical records
Requirements
  • High school diploma or equivalent required
  • One year of experience with office functions or customer service preferred
  • Two years of medical office experience preferred
  • Critical thinking skills, decisive judgment, and ability to work with minimal supervision
What We Offer
  • Competitive benefits package, including health, dental, and vision insurance
  • 401K plan with employer match
  • Employee assistance program for mental, physical, and financial wellness
  • Tuition reimbursement and professional development opportunities
Equal Employment Opportunity

Sovah Health - Danville is an equal opportunity employer and welcomes diversity in the workplace. We are committed to providing a work environment that is free from discrimination and harassment.



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