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Case Management Support Specialist
2 months ago
Position Overview:
Sovah Health is seeking a dedicated individual to provide essential support to the Case Management department. This role involves a variety of responsibilities aimed at enhancing departmental efficiency and patient care.
Key Responsibilities:
• Facilitate communication with insurance providers, ensuring that all correspondence is directed to the appropriate Utilization Review Case Manager (URCM).
• Accurately input data as required and assist in securing necessary authorizations and managing appeals.
• Oversee the e-request queue and prepare various written communications, including correspondence, reports, and presentation materials.
• Perform administrative tasks such as maintaining filing systems, managing incoming and outgoing mail, and ensuring a welcoming environment for visitors.
• Respond to inquiries professionally, escalating issues as needed, and coordinating meetings and appointments.
• Collaborate with nursing staff and other departments to facilitate patient scheduling and progression.
• Enter and maintain accurate patient or case data in the computerized scheduling system and generate statistical reports as required.
• Ensure the office environment is organized and well-maintained, monitoring office equipment and supplies.
• Input Kronos exception forms daily and assist in the timely completion of payroll processes.
About Us:
At Sovah Health - Danville, we value our people and their contributions. Our facility is a 250-bed hospital recognized for its advanced care capabilities, including a designated Chest Pain Center and a Certified Advanced Primary Stroke Center. We are also an academic teaching site for various healthcare professionals.
Our Community:
Danville offers a blend of urban amenities and small-town charm, featuring a vibrant arts scene, diverse dining options, and numerous recreational activities.
Why Work With Us:
• Comprehensive health benefits (Medical, Dental, Vision) and 401K plans for full-time employees.
• Competitive paid time off and extended illness bank for full-time staff.
• Employee Assistance Program for mental, physical, and financial wellness.
• Tuition reimbursement for eligible candidates.
• Opportunities for professional development and mentorship.
Qualifications:
• High school diploma or equivalent required; two years of college preferred.
• Critical thinking skills and the ability to work independently in a fast-paced environment are essential.
• Proficiency in Microsoft Office, particularly Word and Excel, is required.
• Previous experience in an administrative support role is preferred, with healthcare experience and knowledge of medical terminology being advantageous.
Equal Employment Opportunity:
Sovah Health - Danville is committed to equal employment opportunities for all applicants and employees, adhering to all applicable laws regarding discrimination.
