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Receptionist

2 months ago

Kansas City, United States Percepta House Full time
Job Title: Receptionist

Location: Kansas City, MO
Department: Office
Reports to: Office Manager/Administration Manager

Job Summary:

The Receptionist serves as the first point of contact for visitors and clients, providing a warm and professional welcome to our office. This role involves managing the front desk, answering and directing calls, handling incoming and outgoing mail, and assisting with various administrative tasks to ensure smooth office operations.

Key Responsibilities:

  • Front Desk Management:

    • Greet and assist visitors, ensuring a positive and welcoming experience.
    • Answer and direct incoming phone calls to the appropriate departments or individuals.
    • Maintain a clean and organized reception area.

  • Administrative Support:

    • Manage incoming and outgoing mail and deliveries.
    • Assist in scheduling appointments and coordinating meeting rooms.
    • Maintain office supplies inventory and place orders as needed.
    • Assist with clerical tasks such as filing, data entry, and document preparation.

  • Customer Service:

    • Address general inquiries from visitors, clients, and staff, providing accurate information.
    • Handle basic troubleshooting or escalate issues to the appropriate department.

  • Communication:

    • Effectively communicate with internal teams and external contacts.
    • Relay messages accurately and promptly to relevant parties.

  • Security:

    • Monitor visitor access and maintain security by following office protocols.
    • Issue visitor badges and ensure sign-in procedures are followed.
Qualifications
  • High school diploma or equivalent. Additional qualifications in office administration or a related field are a plus.
  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Professional demeanor and appearance.
  • Ability to work independently and as part of a team.


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