Receptionist - Bilingual

7 days ago


Johnson City, United States Etsu Health Full time
OPEN POSITIONS: Pediatrics, JC - MUST BE FLUENT IN BOTH ENGLISH AND SPANISH




SUMMARY: Under supervision of the Office Manager, Front Office Coordinator, or Office Coordinator, the Receptionist is responsible for representing the clinical office in a courteous and efficient manner by answering telephone calls, scheduling appointments, receiving, and assisting patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Answer incoming calls, determine nature of calls and route to appropriate individual.
  • Schedule patient appointments and maintain proper scheduling information for individual physicians.
  • Receive, register, and check out patients in a courteous and friendly manner.
  • Receive payments and code encounter forms with proper payment distribution, as well as CPT and ICD10 codes.
  • Reconcile daily cash receipts; prepare and make bank deposits daily.
  • Responsible for data retrieval of patient information from the computer system for daily appointment and telephone calls.
  • Responsible for verification of current information such as address, insurance, etc.
  • Responsible for the input of departmental patient data into the computer system.
  • Record and maintain all patient names, account numbers, and chart numbers on a back-up card system in event of computer down time.
  • Pull patient charts for appointments and file and replace charts as necessary.

EDUCATION AND/OR EXPERIENCE: High school diploma or general education degree (GED) required with successful completion of an ICD-10 and CPT coding course recommended. One to two years healthcare experience preferred. Previous receptionist experience preferred.

by Jobble



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