Windows 10 Desktop Support Specialist

2 days ago


Orlando, Florida, United States TEKsystems Full time
Job Description

We are seeking an experienced Windows 10 Desktop Support Specialist to join our team at TEKsystems. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities:

  • Resolve software break/fix incidents
  • Perform IMACs (installation of software, machine upgrades, etc.)
  • Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readers
  • Basic experience with Active Directory
  • Experience with Windows 10 and Microsoft Office
  • Experience with Deskside support in a hospital environment a plus
  • Experience with ServiceNow- PREFERRED NOT REQUIRED
  • Experience with LogMeIn
  • Ticketing System is ServiceNow
  • Tech walk-up bar at staffed locations

Requirements:

  • 3 to 5 years Windows 10 Desktop Support experience in a corporate environment
  • 3 to 5 years Enduser client -LAN/Networking support in a corporate environment
  • Customer Service Experience

Work Environment:

Orlando area

Additional Information:

We are looking for an experienced Deskside tech to do refresh work, resolve incidents, requests, etc. Good Communication and technical skills are a must.

Drug Test Required: true

Experience Level: Expert Level



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