Windows 10 Desktop Support Specialist
2 days ago
We are seeking an experienced Windows 10 Desktop Support Specialist to join our team at TEKsystems. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients.
Key Responsibilities:
- Resolve software break/fix incidents
- Perform IMACs (installation of software, machine upgrades, etc.)
- Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readers
- Basic experience with Active Directory
- Experience with Windows 10 and Microsoft Office
- Experience with Deskside support in a hospital environment a plus
- Experience with ServiceNow- PREFERRED NOT REQUIRED
- Experience with LogMeIn
- Ticketing System is ServiceNow
- Tech walk-up bar at staffed locations
Requirements:
- 3 to 5 years Windows 10 Desktop Support experience in a corporate environment
- 3 to 5 years Enduser client -LAN/Networking support in a corporate environment
- Customer Service Experience
Work Environment:
Orlando area
Additional Information:
We are looking for an experienced Deskside tech to do refresh work, resolve incidents, requests, etc. Good Communication and technical skills are a must.
Drug Test Required: true
Experience Level: Expert Level
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