Sales and Customer Service Representative
4 weeks ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Sales and Customer Service Associate at Massage Envy, you'll play a vital role in helping our clients achieve their wellness goals.
What We Offer:
- A competitive hourly rate of $10-$13, plus bonuses and commissions
- A comprehensive benefits package, including medical, dental, and vision plans, with employer contribution
- A matching 401(k) plan after 12 months of service
- An employee referral bonus program to help you grow your network
- An Employee Assistance Program to support your overall well-being
- A flexible schedule to balance your work and personal life
- In-depth product and service training to enhance your skills
- A 25% discount on all products and services
Requirements:
- A high school diploma or equivalent, with previous retail or sales experience preferred
- Excellent math and computer skills, with the ability to multitask and think critically
- Strong people skills, with a talent for building positive relationships with clients
- A general knowledge of massage and skin care services, with a passion for total body care
Day-to-Day Responsibilities:
- Provide exceptional customer service, ensuring every client feels valued and understood
- Promote the value of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
*Massage Envy Franchising, LLC is a national franchisor of independently owned and operated locations. Each franchisee is the sole employer for all positions, and hiring criteria, benefits, and compensation vary by location.
Salary$10-$13 / hour
Job ID
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