Sales and Customer Service Representative

6 days ago


Bossier City, Louisiana, United States Massage Envy Full time
Overview

Empowering Client Success

At Massage Envy, we're dedicated to delivering exceptional client experiences and fostering a supportive team environment. As a Sales and Customer Service Associate, you'll play a vital role in promoting our Total Body Care services and building strong relationships with our guests.

Key Responsibilities:

  • Provide outstanding customer service and ensure every client feels valued and understood
  • Promote the value of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach

What We Offer:

  • Competitive base pay plus bonuses and commissions ($10-$13/hour)
  • Medical, Dental, and Vision plans with employer contribution
  • Matching 401(k) after 12 months
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • 25% off all products

Requirements:

  • High school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer skills and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services


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