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Service Manager

1 month ago

Nashville, Tennessee, United States Clarke Power Services Full time
Job Summary:

Clarke Power Services is seeking a highly skilled Service Manager - Customer Support Manager to lead our Nashville, TN branch. As a key member of our team, you will be responsible for overseeing all service and parts activities, managing a team of technicians, and ensuring exceptional customer service.

Key Responsibilities:

Oversee service and parts operations, ensuring efficient and effective delivery of services
Manage a team of technicians, providing guidance and support to ensure excellent customer service
Develop and implement strategies to improve customer satisfaction and loyalty
Collaborate with the sales team to identify opportunities for growth and improvement
Analyze financial data to optimize branch performance and profitability

Requirements:

Previous experience in a leadership role, preferably in the truck maintenance industry
Strong mechanical background, either through education or experience
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

Competitive salary and comprehensive benefits package
Opportunities for career growth and professional development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and results-driven individual with a passion for customer service and leadership, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.