Clinical Receptionist
22 hours ago
Columbia River Mental Health Services is seeking a skilled Clinical Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and patients.
Job Summary:The Clinical Receptionist will be responsible for performing a variety of administrative tasks, including greeting clients, checking in patients, and coordinating clinic and medical appointments. This role requires strong communication and organizational skills, as well as the ability to maintain confidentiality and handle sensitive information.
Key Responsibilities:- Provide exceptional customer service to clients and patients
- Check in patients, collect co-pays and insurance information, and verify client personal data
- Coordinate and schedule appointments for providers and clinicians
- Assist with correspondence, faxing, and copying
- Maintain tracking reports and petty cash
- Make reminder calls for client appointments
- Perform opening and closing duties as assigned
- Maintain computer and hard copy files
- Communicate site maintenance needs to the Facilities Coordinator
- Enter deadline-sensitive data into the computer information system in a timely manner
- High school diploma or equivalent
- Previous reception experience or specialized training required
- Experience with co-pays and insurance billing preferred
- Strong customer service, organizational, and interpersonal skills
- Computer skills, automated appointment scheduling, and word processing experience preferred
Columbia River Mental Health Services is a leading provider of behavioral health and recovery services in southwest Washington. We offer a dynamic and supportive work environment, competitive benefits, and opportunities for career growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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