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Clinical Receptionist

2 months ago

Vancouver, Washington, United States Columbia River Mental Health Full time
Job Summary

Columbia River Mental Health Services is seeking a highly organized and detail-oriented Clinical Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring a smooth and efficient experience for our clients.

Key Responsibilities
  • Greets clients and visitors, checks them in, and directs them to the appropriate staff member
  • Answers phone calls, responds to emails, and coordinates clinic and medical appointments
  • Collects co-pays and insurance information, verifies client data, and provides required paperwork
  • Schedules appointments for providers and clinicians, maintains tracking reports, and manages petty cash
  • Assists with correspondence, faxing, copying, and data entry, ensuring accuracy and timeliness
  • Maintains confidentiality and adheres to HIPAA guidelines
Requirements
  • High school diploma or equivalent required; previous reception experience or specialized training preferred
  • Strong customer service, organizational, and interpersonal skills
  • Computer skills, automated appointment scheduling, and word processing experience a plus
  • Ability to work in a fast-paced environment, prioritize tasks, and maintain a high level of productivity
What We Offer

Columbia River Mental Health Services is committed to providing a supportive and inclusive work environment. As a member of our team, you can expect:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A collaborative and dynamic work environment
  • A commitment to diversity, equity, and inclusion

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.