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Clinical Receptionist
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Vancouver, United States Columbia River Mental Health Full timeLives Change Here! We are GROWING...Columbia River Mental Health Services provides comprehensive behavioral health and recovery services that transform the lives of children, adults and families in the communities of SW Washington. We are the largest and oldest not-for-profit provider of mental/chemical dependency treatment in southwest Washington with 200...
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Clinical Receptionist
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Vancouver, United States Columbia River Mental Health Full timeLives Change Here! We are GROWING...Columbia River Mental Health Services provides comprehensive behavioral health and recovery services that transform the lives of children, adults and families in the communities of SW Washington. We are the largest and oldest not-for-profit provider of mental/chemical dependency treatment in southwest Washington with 200...
Clinical Receptionist
2 months ago
Columbia River Mental Health Services is seeking a skilled Clinical Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring a smooth and efficient experience for our clients.
Key Responsibilities- Greets clients and visitors, directs them to the appropriate staff member, and ensures a warm and welcoming environment.
- Manages patient scheduling, collects co-pays and insurance information, and verifies client personal data.
- Coordinates and collects necessary information/documentation to facilitate treatment, schedules appointments for providers and clinicians, and assists with correspondence, faxing, and copying.
- Maintains tracking reports, petty cash, and necessary computer and hard copy files.
- Communicates site maintenance needs to the Facilities Coordinator and enters deadline-sensitive data into the computer information system in a timely manner.
- Assists the Intake Coordinator with screening and data entry as needed and cross-trains to alternate duties to cover inter-departmental and program needs.
- Works closely with compliance to ensure all compliance functions within the agency are being properly executed.
- High school diploma or equivalent required.
- Previous reception experience or specialized training preferred.
- Experience with co-pays and insurance billing a plus.
- Strong customer service, organizational, and interpersonal skills.
- Computer skills, automated appointment scheduling, and word processing experience a plus.
Columbia River Mental Health Services is a leading provider of behavioral health and recovery services in southwest Washington. We are committed to transforming the lives of children, adults, and families in our communities. Our mission is to provide comprehensive and compassionate care, and we are seeking a dedicated and passionate individual to join our team.
