Floorcovering Sales Specialist

5 days ago


Peoria, Illinois, United States The Sherwin-Williams Company Full time
Job Summary

This role is responsible for working closely with wholesale customers to determine their floorcovering needs and provide solutions. The ideal candidate will have excellent customer service skills, be able to work independently, and have prior experience in sales and customer service.

Key Responsibilities
  • Assist customers in person and over the phone to determine their floorcovering needs and present appropriate products
  • Build trust relationships with wholesale customers and refer potential leads to sales reps and store staff
  • Process orders, schedule installations, and check orders for accuracy
  • Process sales transactions accurately and consistently with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and pull products from the sales floor or warehouse
  • Clean store equipment, load/unload delivery trucks, and assist with deliveries as needed
  • Maintain in-stock and presentable condition of assigned areas and remain knowledgeable on products offered
  • Comply with inventory control procedures and suggest ways to improve sales
Requirements
  • Must be at least 18 years old and legally authorized to work in the country of employment
  • Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs frequently and up to 70 lbs on occasion
  • Must be willing to work all scheduled hours, including evenings and weekends
  • Must have at least one year of experience in a delivery, retail, or customer service position and prior experience selling floorcovering and/or floorcovering products
  • Must have prior work experience operating floorcovering cutting equipment
Preferred Qualifications
  • Have a valid, unrestricted driver's license
  • Have at least a high school diploma or GED
  • Ability to read, write, comprehend, and communicate in more than one language


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