Call Center Agent
6 hours ago
MCI Careers is a leading provider of customer experience solutions, helping businesses take on their CX and DX challenges differently. As a key member of our team, you will have the opportunity to work with a diverse range of clients and projects, developing your skills and expertise in customer service and technical support.
Responsibilities- Provide exceptional customer service to clients via phone, email, or chat
- Develop and maintain relationships with clients and stakeholders
- Collaborate with other team members to achieve sales and customer satisfaction goals
- Stay up-to-date with industry trends and emerging technologies
- Bachelor's degree in a related field (such as business or communications)
- At least 2 years of experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- High school diploma or equivalent required
We offer a competitive salary range of $12.00 - $15.00 per hour, depending on experience. Our comprehensive benefits package includes medical, dental, and vision coverage, paid time off, and opportunities for career advancement. We also offer regular raises and bonuses based on performance.
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Inbound Call Center Agent
4 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the OpportunityMCI Careers is seeking an Inbound Call Center Agent to join our team! As a key member of our customer service team, you will be responsible for handling incoming customer calls, responding to their inquiries, and resolving any issues they may have.Key ResponsibilitiesAnswer customer calls and respond to their inquiries in a professional...
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Call Center Agent
5 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob SummaryWe are seeking a highly motivated and experienced Call Center Representative to join our team at Mass Markets. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. As a key member of our customer service team, you will play a crucial role in ensuring excellent customer...
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Inbound Call Agent
5 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob DescriptionAs an Inbound Call Agent with MCI Careers, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to answer incoming calls, address customer inquiries, and resolve issues promptly.You will work closely with a dynamic team to achieve customer satisfaction targets and contribute to a...
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Call Center Professional
2 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the OpportunityWe are seeking a skilled and enthusiastic Call Center Agent to join our team at MCI Careers. In this role, you will have the opportunity to develop your customer service skills, work with a diverse range of clients, and contribute to the success of our organization.Key Responsibilities* Provide exceptional customer service through...
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Operations Manager for Call Center Optimization
2 weeks ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeAbout the Role:We are seeking an experienced Operations Manager to lead our call center team in optimizing performance and delivering exceptional customer experiences. The ideal candidate will have a strong background in call center operations management, excellent leadership skills, and a passion for driving results.Job Description:Lead a team of 5-10 call...
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Call Center Associate
1 week ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob Description:We are seeking a skilled Call Center Associate to join our team at MCI Careers. As a Call Center Associate, you will be responsible for handling inbound calls from customers, resolving their issues, and providing exceptional customer service.Responsibilities:Answer incoming calls in a timely and professional mannerListen to customers'...
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Call Center Agent
6 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJoin Our TeamAs a Telecom Support Representative at Mass Markets, you will have the opportunity to work in a dynamic and supportive team environment.Responsibilities- Provide excellent customer service through multiple channels (phone, email, chat)- Work collaboratively with other teams to resolve complex customer issues- Utilize technical skills to...
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Inbound Call Center Representative
4 hours ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeJob DescriptionWe are seeking a highly motivated and organized individual to join our team as an Inbound Call Center Representative. In this role, you will be responsible for handling inbound calls, resolving customer issues, and providing top-notch support to our clients. Your excellent communication skills, problem-solving abilities, and strong work ethic...
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Inbound Call Center Specialist
6 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob DescriptionWe are looking for a highly motivated Inbound Call Center Specialist to join our team at Mass Markets. As a specialist, you will be responsible for handling incoming calls from customers, providing them with accurate and timely solutions to their queries.Your key responsibilities will include:Responding to customer inquiries in a professional...
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Inbound Call Agent II
5 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeCustomer Service Representative II Job DescriptionWe are seeking a highly motivated and results-driven Customer Service Representative II to join our team at MCI Careers. As a key member of our contact center, you will be responsible for handling inbound calls and providing exceptional customer service.Key Responsibilities:Communicate effectively with...
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Inbound Call Center Representative
6 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob DescriptionThe successful candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. As an Inbound Call Center Representative, you will be expected to handle multiple customer interactions simultaneously, while maintaining a high level of accuracy and attention to detail.
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Call Center Support Specialist
6 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeMass Markets is a leading provider of customer service solutions, and we are seeking a highly skilled Call Center Support Specialist to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer experience through inbound and outbound contacts.Key Skills and Qualifications:Strong communication and...
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Multilingual Call Center Representative
5 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the JobMass Markets is a leading provider of innovative solutions, and we're looking for a skilled Multilingual Call Center Representative to join our team. In this role, you'll be responsible for handling incoming customer contacts in a professional and courteous manner.Your primary goal will be to ensure first call resolution by effectively resolving...
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Call Center Team Member
6 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout Mass MarketsAt Mass Markets, we are passionate about delivering exceptional customer experiences. Our team is committed to providing timely and professional support to our clients.Job DescriptionWe are seeking a highly motivated Call Center Team Member to join our team. As a Customer Service Representative, you will be responsible for handling incoming...
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Call Center Customer Experience Associate
4 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout MCI CareersMCI Careers is a leading provider of business process outsourcing services, dedicated to delivering exceptional customer experiences. As a Call Center Representative at MCI Careers, you will have the opportunity to work with a talented team of professionals who share your passion for delivering outstanding customer service.Salary: $12.10 -...
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Las Cruces Call Center Specialist
23 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob OverviewWe are seeking a highly skilled Call Center Representative to join our team at Mass Markets. This is a great opportunity for someone who is passionate about delivering excellent customer service and is looking to take their career to the next level.ResponsibilitiesHandle inbound and outbound contacts in a courteous, timely, and professional...
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Call Center Associate
23 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeWe are seeking a highly motivated Customer Service Representative to join our team at Mass Markets. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills. Key Responsibilities:• Handle customer inquiries and issues via phone, email, or chat,...
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Call Center Representative
6 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the Job: We are looking for a skilled and dedicated individual to join our team as a Bank Customer Services Representative. In this role, you will be responsible for delivering exceptional customer experiences and providing support to customers through various channels.Responsibilities: Provide exceptional customer support via phone, email, and live...
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Inbound Call Center Expert
6 hours ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeKey Responsibilities:Handle Inbound Calls: Respond to customer inquiries and resolve issues in a professional and courteous manner.Utilize Knowledge Base: Leverage knowledge bases to find solutions to customer problems and improve first call resolution rates.Maintain Accurate Records: Ensure that all customer interactions are documented accurately and...
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Phone Support Agent
5 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeWe are looking for a highly motivated Phone Support Agent to join our team at Mass Markets. As a key contact point for customers, you will be responsible for handling inbound and outbound calls in a professional and courteous manner. Your ability to solve problems and provide solutions will be essential in ensuring customer satisfaction.Job DescriptionIn...