Support Team Associate

8 hours ago


Las Cruces, New Mexico, United States Mass Markets Full time

**Support Team Associate Role:**

Mass Markets is seeking a Support Team Associate to join our team. In this role, you will be responsible for providing excellent customer service and support to our customers, resolving issues in a timely and professional manner.

**Key Responsibilities:**

  • Providing customer service via phone, email, and chat
  • Resolving customer complaints and issues
  • Collaborating with other teams to resolve complex issues
  • Updating customer records and documenting interactions

**Salary and Benefits:**

We offer a competitive salary of $48,000 per year, plus benefits including health insurance, paid time off, and opportunities for career growth and development.



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