Customer Service Specialist in Beauty Services

2 weeks ago


Palm Beach Gardens, Florida, United States Amazing Lash Studio Full time

Position Overview:

We are currently seeking a dedicated Customer Service Specialist to join our team in the beauty sector. As a leader in eyelash extension and eyebrow services, Amazing Lash Studio is committed to enhancing beauty and confidence through our exceptional services.

Benefits for the Customer Service Specialist:

  • Attractive compensation structure with earnings potential ranging from $10 to $17 per hour based on performance.
  • Paid vacation and sick leave.
  • Complimentary eyelash services, including volume upgrades.
  • Incentives for membership sales.
  • Flexible working hours.
  • Discounts on all retail products.
  • A vibrant workplace culture with enjoyable team activities.
  • Clear pathways for professional growth.
  • Continuous training and development opportunities.

Key Responsibilities:

  • Promote and sell Amazing Lash Studio memberships and retail offerings to clients.
  • Support the Studio Manager in maintaining member retention.
  • Create a welcoming atmosphere for clients by providing assistance and promptly addressing inquiries.
  • Manage phone calls, schedule appointments, and greet clients with enthusiasm.
  • Assist with administrative duties, including filing and data entry of client records and feedback.
  • Prepare client records for treatments.
  • Engage in promotional events to enhance studio visibility.
  • Ensure cleanliness and organization of the lobby and studio areas.
  • Uphold service quality by adhering to organizational standards.

Qualifications:

  • Strong customer service orientation.
  • Results-driven and metrics-focused.
  • Prior sales experience is advantageous.
  • Basic computer proficiency.
  • Ability to manage multiple tasks effectively.
  • Outgoing, positive, and engaging personality.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills for effective communication with team members and clients.
  • Exceptional organizational and problem-solving abilities.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Experience with Mindbody Salon Software is a plus.

We look forward to discussing the potential for a fulfilling career with Amazing Lash Studio.



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