Strategic Account Manager

6 days ago

New York, New York, United States Check Full time
About Check

Check is a pioneering company in the payroll industry, revolutionizing the way businesses manage their payroll processes. With a mission to empower innovative software platforms to create new payroll businesses, Check is transforming the way companies pay their employees.

Job Summary

We are seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will serve as the technical and product expert for our partners, managing key stakeholder relationships and aligning strategic product visions and roadmaps.

Key Responsibilities
  • Technical Expertise: Serve as the subject matter expert for Check's partners to achieve their technical and business goals.
  • Post-Sales Strategy: Own the post-sales technical strategy for partners and ensure understanding and alignment of mutual roadmaps.
  • Technical Guidance: Provide clear technical guidance on Check's solutions.
  • Relationship Building: Establish and own relationships with key technical stakeholders, from engineers to product owners and to C-suite executives.
  • Advocacy: Be an external advocate for innovation and early adoption of Check products to partners and an internal advocate of partner needs to Check teams.
  • Escalation Point: Serve as the escalation point for technical incidents and issues that arise beyond the normal Check support channels.
Requirements
  • Experience: Demonstrated over 4 years of experience in a role centered on driving the success of external customers.
  • Communication Skills: Strong communication skills and executive presence.
  • Technical Skills: Possesses hands-on technical experience working with APIs and proficiency in navigating code and technical infrastructures.
  • Adaptability: Enjoys learning new technologies and adapting to evolving environments.
  • Relationship Building: Strong commitment to building relationships with key partners and internal stakeholders.
  • Priority Management: Capable of managing competing priorities and delivering results with an entrepreneurial mindset.
  • Curiosity: Displays intellectual curiosity and comfort in navigating uncertainty.
  • Availability: Willing and able to attend our annual 3-day company offsite in the fall.
What We Offer
  • Medical, Dental, and Vision Coverage: Company-sponsored medical, dental, vision, short-term/long-term disability, and basic life insurance coverage.
  • Stock Options: Stock options for full-time employees.
  • Flexible PTO and Sick Leave: Flexible PTO and sick leave for all employees.
  • Parental Leave: 16 weeks of fully paid parental leave for all new parents.
  • 401k Retirement Plan: A 401k retirement plan for all employees.
  • Stipend: A $100 monthly stipend for home internet and mobile phone expenses.
Compensation

The actual annual salary for this role is dependent on each candidate's experience, qualifications, and work location. The expected range in San Francisco, NYC, LA, and Seattle is between $155,200 and $170,720, with performance-based compensation varying between $38,900 and $42,790. For all other locations, the expected range is between $131,920 and $145,112, with performance-based compensation also varying between $33,065 to $36,372.

Equal Opportunity Employer

Check is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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