Assistant General Manager

6 days ago


Hagerstown, Maryland, United States Gtigrows Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Gtigrows. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide best-in-class customer service, ensuring that every patient and customer has a positive experience in our store.
  • Team Leadership: Lead and motivate our Patient Care Specialists to achieve sales targets, improve customer satisfaction, and maintain a clean and organized store environment.
  • Inventory Management: Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with the General Manager or Store Manager.
  • Product Knowledge: Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge, to assist patients and customers in making informed purchasing decisions.
  • Operations: Assist with daily activities, maintenance, and patient information for any reported issues and/or complaints, ensuring that our store operations run smoothly and in compliance with applicable rules and regulations.
Requirements
  • Education: Bachelor's degree preferred.
  • Experience: 2+ years in a supervisory or management role in a retail setting, preferably in a specialty retail environment.
  • Skills: Proactive, strong work ethic, attention to detail, strong communication and leadership skills, ability to work under pressure, and continuously open to constructive feedback.
  • Additional Requirements: Must be 21 years or older, pass any and all required background checks, possess a valid driver's license or state ID, and be compliant with all legal and company regulations for working in the industry.


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