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Assistant Manager

2 months ago

Hagerstown, Maryland, United States Value City Furniture Full time
About the Role

The Assistant Manager is a key leader who assists the Store Manager in meeting the company's goals. This role is responsible for people development, expense management, and driving the operational aspects of the business.

Key Responsibilities
  • Embodies the company's values: Adventure Guides, Serve Others, and Own It
  • Assists in the hiring, training, and retaining of high-quality team members who exhibit the company's values
  • Assists the Store Manager to ensure a deep talent bench by continuously developing internal talent and attracting external talent
  • Coaches the proper behaviors needed to support a world-class selling organization
  • Manages office and warehouse payroll within budgeted guidelines
  • Eliminates non-productive deliveries by utilizing best practices
  • Provides feedback and innovative ideas to the Store Manager on building a more profitable operation
  • Ensures proper execution of best practices related to the delivery process
  • Ensures appropriate staffing levels in customer service and warehouse positions
  • Partners with the human resources team to stay on top of all training, development, and legal requirements
Requirements
  • Bachelor's degree or equivalent combination of education and experience
  • 2+ years of leadership experience
  • Ability to read, write, and comprehend simple instructions, short correspondence, and memos
  • Ability to effectively present information in one-on-one and small group situations to customers and team members
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Proven experience in strategic and organizational development, including the ability to attract, develop, and retain best-in-class talent
  • Ability to prioritize and execute tasks in a high-pressure environment
  • Proficient in business-related technology systems
  • Track record of servant leadership; serving others and putting team goals first
  • Owner's mindset; takes ownership over everything within scope of responsibility while still empowering others to do the same
  • Embodies an adventure guide; passion for the business, bringing curiosity and innovation to the job
  • Proactive approach; identifies and solves problems
  • Adaptability; flexible to changing market forces and shifting priorities
  • Experience managing change in large and complex environments
  • Ability to break down complex ideas and communicate them in simple and easy-to-understand ways
  • Demonstrated ability to coach and develop others to higher levels of performance
  • Demonstrated ability to drive results in a leadership role
  • Desire to continuously improve