Front Desk Coordinator
3 weeks ago
As a Front Desk Coordinator at Dogtopia, you will be responsible for providing exceptional customer service to our furry friends and their owners. This role requires a strong ability to multitask, work in a fast-paced environment, and maintain a clean and safe environment for our canine guests.
Key Responsibilities
- Provide excellent customer service to clients and their pets
- Manage front desk operations, including data entry and appointment scheduling
- Maintain a clean and safe environment for our canine guests
- Assist with spa services, including dog grooming and nail trimming
- Work collaboratively with the team to ensure high-quality customer service
Requirements
- Must love dogs and have a passion for providing exceptional customer service
- Ability to spend up to 100% of work time standing
- Ability to work flexible days and hours, including holidays and weekends
- Strong customer service skills and ability to work in a fast-paced environment
Personal Characteristics
- Detail-oriented and quick-thinking
- Emotionally intelligent and able to work effectively in a team
- Outgoing and enthusiastic, with a passion for providing exceptional customer service
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