Front Desk Coordinator

4 days ago


Long Island City, United States BKBM Long Island City LLC Full time
Job Summary

As a Front Desk Coordinator at Dogtopia, you will be responsible for providing exceptional customer service to our furry friends and their owners. This role requires a strong ability to multitask, work in a fast-paced environment, and maintain a clean and safe environment for our canine guests.

Key Responsibilities
  • Provide excellent customer service to clients and their pets
  • Manage front desk operations, including data entry and appointment scheduling
  • Maintain a clean and safe environment for our canine guests
  • Assist with spa services, including dog grooming and nail trimming
  • Work collaboratively with the team to ensure high-quality customer service

Requirements
  • Must love dogs and have a passion for providing exceptional customer service
  • Ability to spend up to 100% of work time standing
  • Ability to work flexible days and hours, including holidays and weekends
  • Strong customer service skills and ability to work in a fast-paced environment

Personal Characteristics
  • Detail-oriented and quick-thinking
  • Emotionally intelligent and able to work effectively in a team
  • Outgoing and enthusiastic, with a passion for providing exceptional customer service


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