Customer Service Representative

4 days ago


Montgomery, Alabama, United States Lincare Holdings Full time

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Lincare Holdings. As a key member of our Joint Venture locations, this individual will be responsible for providing exceptional customer service and support.

Key Responsibilities:

  • Order Monitoring: The successful candidate will be responsible for monitoring the flow of orders to and from the Customer Service Department, ensuring timely and accurate processing.
  • Order Correction and Re-entry: This role will involve deleting, correcting, or re-entering patient orders as deemed necessary, maintaining the highest level of accuracy and attention to detail.

Requirements:

  • Strong Communication Skills: Excellent verbal and written communication skills are essential for this role, as the individual will be interacting with customers, management, and other stakeholders.
  • Attention to Detail: A high level of attention to detail is required to ensure accurate order processing and minimize errors.
  • Problem-solving Skills: The successful candidate will be able to analyze and resolve issues in a timely and efficient manner.


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