Nighttime Claims and Safety Coordinator

2 weeks ago


Springfield, Illinois, United States Prime Full time
Position Overview

At Prime, we take pride in our esteemed position within the transportation sector, a result of over forty-five years of commitment to a distinctive corporate ethos that seeks out the most capable professionals and consistently rewards their contributions. Every member of the Prime workforce, whether in driving or non-driving roles, is chosen for their exceptional ability to exceed standard expectations.

We are looking for proactive, innovative, and highly-driven individuals who possess the talent, creativity, and determination to thrive within the Prime environment. Our primary objective is to be the best in the industry, not necessarily the largest. The Prime Team collaborates to surpass customer expectations by delivering outstanding service.

Our foundation is built on the principle that equipping the best personnel with top-tier resources, comprehensive support, and superior training leads to unparalleled customer satisfaction. The ongoing success of Prime is a direct reflection of a corporate culture that motivates each associate to pursue their highest potential.

Key Responsibilities

The on-site associate will manage cargo claims, safety, and log-related matters by executing the following tasks:

  • Respond to accident notifications;
  • Contact the after-hours on-call advisor as needed;
  • Coordinate post-accident drug testing;
  • Input cargo claims and monitor the resolution of products;
  • Assist drivers with log-related inquiries;
  • Make necessary log adjustments;
  • Act as a liaison with law enforcement agencies;
  • Organize clean-up efforts for diesel and hazardous material spills.
  • This position is not remote.
  • The work schedule consists of a rotating night shift of 4 days on, 4 days off.
Qualifications

A combination of education, training, and experience that provides the following knowledge, skills, and abilities:

Knowledge

Basic understanding of the trucking and transportation industry is preferred.

Skills

Strong organizational, computer, and customer service skills are essential. Accurate typing at a minimum of 40 WPM is required. The ability to multitask and maintain a flexible schedule is necessary, with potential weekend work.

Experience, Education, and Training

A Bachelor's Degree from an accredited institution in Business or a related field is preferred; alternatively, one to three years of relevant experience and/or training, or an equivalent combination of education and experience.

Physical Requirements

This role necessitates the ability to sit and remain focused for extended periods. The capacity to multitask between the computer, phone, and various projects is required.

Working Environment

The position is primarily indoors, with temperature control in a general office setting. Call volume may be high at times.

Licensing/Certification

No specific licensing or certification is required.



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