Housekeeping Department Manager

4 weeks ago


Latham, New York, United States Anadi Hotels Full time
Job Description

At Anadi Hotels, we are seeking a highly skilled and experienced Housekeeping Supervisor to lead our housekeeping and laundry teams. The successful candidate will be responsible for ensuring the highest level of cleanliness and quality service standards in our guest rooms and public areas.

Key Responsibilities:

  • Supervise the operations of housekeeping and laundry areas to achieve productivity and quality service standards.
  • Inspect guest rooms, public areas, and back of house areas for cleanliness.
  • Train, motivate, coach, counsel, and discipline housekeeping staff according to company policy.
  • Maintain a regularly scheduled cleaning and preventive maintenance program.
  • Prepare weekly schedules for the housekeeping department based on business forecasts.
  • Maintain supply and linen inventories and order when needed according to company policy.
  • Ensure housekeeping requests from guests or management are responded to in a timely, efficient, and friendly manner.
  • Report and track lost and found articles.
  • Participate in the hiring and evaluation process for housekeeping staff.
  • Be able to work a flexible schedule.

Requirements:

  • Proven experience in housekeeping or a related field.
  • Excellent leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work a variety of shifts, including evenings and weekends.


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