Customer Service Representative
3 days ago
At Public Storage, we're looking for a Customer Service Representative to join our team. As a key member of our staff, you'll be responsible for providing exceptional customer service and ensuring that our customers have a positive experience with our self-storage facilities.
About the RoleThis is a full-time position that offers a competitive hourly rate of $17.00 per hour. In this role, you'll be working independently at multiple locations, assessing customer storage needs, and making suggestions to help them get the most out of their storage space.
You'll also be responsible for performing daily storage unit inspections, auditing cash drawers, and making bank deposits. Additionally, you'll help keep our customers current with payments and make reminder and collection calls when required.
What You'll NeedTo be successful in this role, you'll need to have excellent communication and problem-solving skills. You should also be able to work independently and as part of a team, with a strong attention to detail and ability to multitask.
We're looking for candidates who have previous experience in customer-facing roles, preferably in sales or customer service environments. You should also have a valid driver's license and be comfortable traveling between different work locations and conducting other work-related business.
BenefitsWe offer a range of benefits to our employees, including a Total Rewards package, which includes:
- A competitive salary of $17.00 per hour
- A flexible schedule with opportunities to work on weekends and evenings
- A mileage reimbursement program
- The opportunity to earn performance-based bonuses
- On-site company housing available at many of our locations
We're committed to providing our employees with a positive and supportive work environment, with opportunities for career growth and development.
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