Customer Engagement Specialist
7 days ago
Seeking a Customer Engagement Specialist to represent Marvin at retail locations, trade shows, and events. Key responsibilities include interacting with customers, generating leads, and providing information about Marvin products.
OverviewAs a Brand Ambassador for Marvin Replacement, you will engage with customers and promote our in-home consultation services. This is a part-time opportunity with flexible scheduling options.
We offer competitive pay of $20/hour, with additional earning potential through performance bonuses. Average earnings can exceed $25/hour. Paid training is also provided, as well as reimbursement for tolls.
Responsibilities- Actively interact with customers at retail locations, providing information about Marvin products and capturing leads for consultations.
- Set up and maintain kiosk displays, ensuring a professional and welcoming presentation of materials.
- Accurately collect and report lead information, focusing on converting customer interactions into appointments.
- Communication skills: outgoing, empathic, and enjoy engaging with a diverse range of people.
- Resilience: positive demeanor and ability to handle customer rejections while staying motivated to engage with new prospects.
- Reliable transportation: able to travel between locations as needed.
- Flexibility to work a minimum of 20 hours per week.
- Able to lift 40 pounds.
- Able to stand for extended periods.
- Able to setup and/or tear down events, which could include over an hour of physical activity.
Marvin is a family-owned and -led window and door company committed to creating better ways of living. We are one of America's Top 20 Large Employers of 2024, according to Forbes Magazine. With over 100 years of experience, we design, build, and engineer premier products in our 16 manufacturing locations across North America.
Marvin is an Equal Opportunity Employer.
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