Customer Experience Representative

2 weeks ago


Avon, Massachusetts, United States Costco Full time

**Job Summary:**

We are seeking a Customer Experience Representative to join our team at Costco. In this role, you will be responsible for processing member sign-ups, renewals, and added cards, as well as instructing members and potential members about membership, warehouse, and credit programs.

You will also assist members regarding item availability, issue replacement and temporary cards, and provide high-quality customer service. If you have excellent communication skills and a passion for delivering exceptional member experiences, we encourage you to apply.

Key Responsibilities:

  • Process member sign-ups, renewals, and added cards
  • Instruct members and potential members about membership, warehouse, and credit programs
  • Assist members regarding item availability
  • Issue replacement and temporary cards

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Strong problem-solving skills

About Costco:

Costco Wholesale is a multinational retailer that offers a wide range of products and services. We are committed to providing our members with an exceptional shopping experience and outstanding customer service.

Compensation and Benefits:

We offer a competitive salary of $29.90 per hour, plus benefits such as medical, dental, and vision insurance, 401(k) matching, and paid time off.



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