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Healthcare Office Coordinator

2 months ago

Austin, Texas, United States Austin Sleep Solutions Full time
Position Overview

We are seeking a dedicated and compassionate individual to fill the role of Medical Office Coordinator at Austin Sleep Solutions. Our mission is to support healthcare professionals in diagnosing and managing obstructive sleep apnea, ensuring optimal care for our patients.

This position is ideal for those eager to embark on a medical career, even without prior experience. We are a dynamic organization in need of self-motivated, organized, and dependable candidates.

Key Responsibilities:

  • Verify patient insurance information
  • Engage with patients regarding their sleep diagnosis and treatment options
  • Collaborate with physicians to ensure comprehensive patient care
  • Work alongside the medical office team to streamline operations
  • Contact patients to arrange for the collection and return of sleep study equipment
  • Set up, demonstrate, and download data from home sleep testing devices
  • Communicate sleep study results to patients
  • Refer patients for therapy as prescribed by physicians, ensuring necessary documentation is sent
  • Facilitate communication between healthcare providers
  • Follow up with patients to confirm ongoing treatment for sleep apnea

We recognize that sleep medicine is a specialized area, and we are committed to providing training for the right candidate.

Preferred Qualifications:

  • Experience in patient communication with empathy and confidence
  • Ability to work collaboratively with medical professionals, including MAs, PAs, and MDs
  • Familiarity with medical documentation and electronic medical records (EMR)
  • Knowledge of insurance verification processes
  • Understanding of sleep disorders is advantageous
  • Experience in patient care management
  • Appointment scheduling skills
  • Proficient computer skills with a fast typing speed
  • Bilingual abilities (English & Spanish) are a plus

Employment Type: Full-time

Compensation: $18.00 per hour

Benefits Include:

  • 401(k) plan
  • Dental insurance
  • Health insurance
  • Paid time off