Senior Client Relationship Manager

3 days ago


Bakersfield, California, United States PBK Architects Full time
About the Role

We are seeking a highly skilled and experienced Senior Client Relationship Manager to join our team at PBK Architects. As a key member of our management team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction with our services, and driving business growth.

Key Responsibilities
  • Develop and implement client relationship strategies to drive business growth and increase client satisfaction
  • Lead project teams to deliver high-quality services to clients, meeting their needs and expectations
  • Collaborate with cross-functional teams to identify business opportunities and develop proposals to win new clients
  • Manage client communications, ensuring timely and effective responses to their inquiries and concerns
  • Develop and maintain strong relationships with key stakeholders, including clients, vendors, and partners
  • Provide leadership and guidance to junior team members, mentoring and developing their skills and expertise
  • Stay up-to-date with industry trends and best practices, applying this knowledge to improve our services and client relationships
Requirements
  • Bachelor's degree in Architecture or related field, Master's degree preferred
  • Minimum 15 years of experience in the architectural profession, with no less than 5 years of experience in a senior leadership role
  • LEED familiarity strongly preferred
  • Must have prior K-12 and/or Higher Education experience and/or Civic experience
  • Must be a Registered Architect
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
  • Flexible work arrangements, including remote work options


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