Hospitality Representative

3 weeks ago


Anchorage, Alaska, United States IHOP Full time

Job Summary

As a Host/Hostess at IHOP, you will be responsible for ensuring a positive dining experience for our guests from the moment they enter our restaurant. Your primary goal will be to create a welcoming atmosphere and provide exceptional service to every table.


Key Responsibilities



  • Greet and seat guests in a friendly and efficient manner
  • Manage reservations and waitlists to minimize wait times
  • Provide accurate and timely information to guests regarding menu items, promotions, and special offers
  • Collaborate with servers and kitchen staff to ensure seamless service
  • Respond to guest complaints and resolve issues promptly and professionally

Requirements



  • Previous experience in a restaurant or hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Flexibility to work varying shifts, including weekends and holidays

What We Offer



  • A competitive hourly rate and opportunities for advancement
  • A fun and dynamic work environment
  • Ongoing training and development opportunities

We Are Looking For



  • A team player with a positive attitude and a passion for delivering exceptional guest service
  • Able to work effectively in a team environment and communicate effectively with guests and team members
  • Able to maintain a high level of productivity and efficiency in a fast-paced environment


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