Airline Customer Service Representative

3 days ago


Anchorage, Alaska, United States BBA Aviation Plc. Full time
About Us

At BBA Aviation Plc., we strive to deliver exceptional guest experiences. Our worldwide FBO network comprises over 200 locations and 5,000 employees globally.

Job Overview

We are seeking a skilled Line Service Technician (LST) to join our team. This customer service role is responsible for various duties that contribute towards safely providing requested services for general aviation aircraft, crews, and passengers.

Key Responsibilities
  • Safely and accurately conduct flight line operations in accordance with established policies and procedures.
  • Regularly work as part of a team delivering safe and efficient aircraft services while providing a welcoming atmosphere to customers and other guests.
  • Collaborate, cooperate, and work closely with all coworkers, customers, clients, vendors, and aircraft crewmembers to ensure customer service needs are met.
Essential Skills and Qualifications
  • High school diploma or general education degree (GED).
  • Minimum of 18 years of age.
  • A valid state driver's license; commercial driver's license (CDL) may be required depending on location.
  • Ability to pass background checks, drug tests, receive and maintain an airport security badge, and be insurable by the company's insurance policies.
Benefits
  • Medical/prescription drug, dental, and vision insurance.
  • Health Savings Account.
  • Flexible Spending Accounts.
  • Life Insurance.
  • Disability Insurance.
  • 401(k) plan.
  • Critical Illness, Hospital Indemnity, and Accident Insurance.
  • Identity Theft and Legal Services.
  • Paid time off.
  • Tuition reimbursement.
Salary Range

$45,000 - $65,000 per year, depending on experience and location.



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