Auditor and Service Representative
3 weeks ago
Job Responsibilities:
- Verify, audit, and reconcile all financial records, including room charges, cash drawer activity, credit card transactions, final bill preparation, and occupancy percentages.
- Maintain a high level of customer service, guaranteeing every hotel guest has a pleasant stay.
- Delegate housekeeping, security, and service requests, respond to guest inquiries, resolve guest complaints, process reservations, and check-ins, and other front desk agent duties as required.
- Perform additional bookkeeping, administrative, and accounting procedures as needed.
Estimated Salary: $48,000 - $62,000 per year.
Requirements:
- High school diploma or equivalent required; some college education preferred.
- Prior experience in the hospitality industry or guest services is beneficial but not necessary.
- Flexibility to work overnight shift hours is required.
- Excellent customer service and communication skills are essential.
- Basic computer proficiency, with experience in accounting or reservation software being a plus.
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