Human Resources Operations Manager

2 weeks ago

Burlington, Massachusetts, United States Boston Lab Services Full time
About Boston Lab Services

Boston Lab Services (BLS) is a family-owned professional services company that provides expert lab and facilities operations support to the Life Science and Biotech industries. Our diverse and inclusive team is dedicated to delivering high-quality services that meet the unique needs of our clients.

Job Summary

We are seeking an experienced Human Resources professional to join our team in Burlington, MA. As an HR Operations Manager, you will be responsible for managing all aspects of HR operations, including compensation, benefits, HRIS, and employee relations. You will work closely with senior management to enhance and administer HR policies, programs, and initiatives that align with the company's goals and values.

Key Responsibilities
  • Collaborate with senior management on HR operations matters and provide guidance on HR-related policies and procedures.
  • Manage the annual benefits package renewal process and educate senior management on available options and costs.
  • Lead the execution of performance review processes and compensation adjustments.
  • Partner with employment counsel and managers on employee relations and policy-related matters.
  • Coordinate with payroll manager to ensure proper submissions, filings, and reports.
  • Administer leaves of absence, compensation changes, benefits, and personal data changes.
  • Maintain and communicate HR-related policies and procedures.
  • Regularly maintain employee personnel records and ensure they contain required documentation.
  • Track Paid Time Off, sick leave, and other leaves of absence.
Desired Skills and Experience
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 5-7 years of progressive experience in HR operations, including compensation, benefits, HRIS, and performance management processes.
  • HR certification (e.g., SHRM-CP, PHR) is highly desirable.
  • Experience working in a professional services setting is strongly preferred.
  • Excellent interpersonal and communication skills, with the ability to build rapport and trust with stakeholders at all levels of the organization.
  • Proficiency with payroll software and HR information systems, as well as the ability to quickly learn and leverage technology.
  • Experience with benefits renewals and open enrollment.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions and drive continuous improvement.
Compensation and Benefits
  • Competitive annual salary and bonus opportunity.
  • Medical, Dental, and Vision Insurance.
  • Company Paid Holidays.
  • Paid Time Off.
  • Life, Voluntary Life/AD&D, Disability Insurance.
  • 401K plan.

Boston Lab Services, Inc., is an equal employment opportunity employer. We do not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

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