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Human Resources Operations Coordinator

2 months ago

Knoxville, Tennessee, United States SFG & NCC Full time
Job Overview

Salary: Competitive base salary plus performance bonus.

Position: People Operations Specialist

Are you passionate about guiding individuals through their career journeys and fostering a supportive environment? Do you thrive on analyzing processes to implement continuous enhancements? Are you an exceptional communicator with a solid understanding of HR regulations? If so, this role could be the perfect fit for you.

About Us: SFG & NCC is seeking a dedicated People Operations Specialist to support our expanding team. Reporting to the Head of People & Culture, this position is vital in facilitating various HR functions within our organization. This role presents an outstanding opportunity for a driven individual to leverage hands-on HR experience in a dynamic and engaging workplace.

What We Offer:

  • W2 employment with a competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, vision, telehealth, and a 401k plan with a generous match.
  • Three weeks of paid time off (PTO) along with paid holidays, ensuring work-life balance.
  • Commitment to professional growth with access to learning resources.
  • A vibrant workplace culture that encourages collaboration and personal development.
  • A rewarding career that positively impacts others.

Position Details: This role is hybrid, requiring 2-3 days per week in the office.

Key Attributes:

  • A collaborative individual who enjoys sharing knowledge and achieving results with others.
  • Strong communication skills across various platforms.
  • Proactive and persistent with a positive attitude.
  • Highly organized, capable of managing multiple priorities effectively.
  • A service-oriented mindset focused on helping others succeed.
  • Self-motivated and innovative, with a knack for problem-solving.
  • Ability to handle sensitive situations with discretion and professionalism.
  • Team-oriented, fostering meaningful relationships with colleagues.
  • Adaptable to changing environments and new information.
  • Critical thinker who challenges norms and focuses on growth.

Essential Skills and Knowledge:

  • Expertise in asking insightful questions and applying HR knowledge to find effective solutions.
  • Aptitude for influencing and motivating others through strong relationships.
  • Proficient in Microsoft Office Suite and HRIS systems.
  • Ability to analyze and present information clearly and accurately.

Primary Responsibilities:

  • Manage employee benefits programs and assist with inquiries.
  • Maintain accurate employment records and ensure compliance with legal standards.
  • Act as a subject matter expert for HR systems and identify areas for improvement.
  • Coordinate recruitment efforts, ensuring a positive candidate experience.
  • Oversee the company handbook and policy reviews.
  • Enhance onboarding and offboarding processes for team members.
  • Address team member inquiries and resolve issues professionally.
  • Participate in cultural initiatives and event planning.
  • Document HR processes and workflows for clarity.
  • Administer learning management systems.
  • Collaborate on various HR projects, contributing innovative ideas.
  • Stay informed on best practices and employment laws.

Qualifications:

  • Bachelor's degree or equivalent experience.
  • Preferred SHRM PHR certification.
  • Experience in diverse HR functions, particularly in benefits and onboarding.
  • Strong interpersonal skills with the ability to engage effectively at all organizational levels.
  • Exceptional writing skills for varied audiences.
  • Detail-oriented with strong organizational capabilities.
  • Proficient in MS Office 365 and HRMS software.
  • Understanding of employment branding and data reporting.
  • Positive attitude with a desire to grow in the HR field.

This position requires interaction with people and technology while either standing or sitting. All employees must be able to communicate effectively, with or without reasonable accommodation. The role involves sitting for extended periods and performing tasks on a computer. This job description is not exhaustive and may evolve over time.

SFG & NCC specializes in distributing and marketing insurance products, focusing on senior insurance solutions to assist clients in navigating their options.