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Senior Manager, Human Resources Strategic Support

1 month ago

Knoxville, Tennessee, United States Sunbelt Rentals Full time
Job Summary

The Senior Manager, Human Resources Strategic Support, is a critical role within HR Operations, responsible for leading the HR Strategic Support function. This position oversees HR project management, HRIS program support, and HR people readiness, ensuring these functions occur with high success and collaboration, lower risk, and a methodical approach.

This role partners with various stakeholders within HR and the organization, including HRIS and functional HR leaders, to deliver functional and technical projects with quality. The Senior Manager will provide direction to multiple project managers, a program specialist, and a readiness manager who make up HR Strategic Support.

The ideal candidate will have a strong understanding of change management methodologies, approaches, and tools, with a certification in PROSCI preferred. They will also possess a blend of strategic and tactical thinking, creative and analytic reasoning, and demonstrated ability to lead project management and functional HR communications and change programs.

This is an exciting opportunity to join a highly successful national company, Sunbelt Rentals, and support its growth. If you are a talented individual with a passion for HR and strategic support, we invite you to review our opportunities.

Key Responsibilities
  • Provides direction to multiple project managers, a program specialist, and a readiness manager who make up HR Strategic Support.
  • Responsible for setting the vision and approach for project management and delivery within HR Operations, ensuring high-quality collaboration and teamwork.
  • Partners with the readiness manager to ensure appropriate change management and communications methodology are applied to HR project and program delivery.
  • Responsible for partnering with the HRIS Program Specialist to deliver program management support for the HRIS function.
  • Serves as a key partner to entire HRIS and HR Operations leaders, striving to serve the organization with high quality.
  • Offers a continuous improvement lens to all processes within HR Operations, serving as a key people leader on the HR Operations team.
Requirements
  • Bachelor's degree in Human Resources, Business, organizational change management, communications, or a related field, or equivalent experience.
  • Minimum 5-8 years' experience in management of an HR Operations, Project Management, or Communications/Change function.
  • Minimum 5-8 years' people leadership experience.
  • Working with HRIS systems such as Workday, ServiceNow, and other HR technology solutions a plus.
  • Strong understanding and/or certification of change management methodologies, approaches, and tools (PROSCI certification preferred).
  • PMP certification a plus.
  • Continuous process improvement experience; demonstrated problem-solving ability.
  • Blend of strategic and tactical thinking, creative and analytic reasoning.
  • Demonstrated ability to lead project management.
  • Demonstrated experience in leading functional HR communications and change programs.
  • Success in developing strong working relationships across many layers of an organization and outside agencies.
  • Excellent interpersonal and relationship management skills.
  • Ability to communicate, coach, and influence internal and external stakeholders.
  • Ability to work in a fast-paced and changing environment.
  • Excellent verbal and written communication skills.
  • Ability to maintain highly confidential employee information.
  • Comfortable working with tight deadlines.