Store Sales Director
4 weeks ago
LaserAway is seeking a highly skilled Store Sales Manager to lead our Ashburn location. As a key member of our team, you will be responsible for driving sales, delivering a world-class patient experience, and ensuring the clinic operates professionally and meets all brand standards.
Key Responsibilities:
- Support Patient Care Coordinators to drive sales and contribute to a personal sales quota.
- Monitor CRM initiatives to drive return revenue and track progress on 'win-back' initiatives.
- Ensure all clinic KPIs are met, including sales goals, labor utilization, and NPS scores.
- Regularly review patient schedules, coordinate labor staffing, and ensure optimal use of resources.
- Inspire teamwork between remote and in-clinic sales teams, fostering a cooperative and positive atmosphere aligned with LaserAway values.
- Assist Lead Clinicians and Clinicians to provide timely, high-quality treatments.
- Manage medical inventory and oversee location maintenance, working with facilities and technology teams to address issues promptly.
- Assist in hiring, performance management, and employee relations in coordination with HR and regional teams.
- Execute LaserAway brand standards, maintain a clean and welcoming facility, and monitor online reviews to maintain high ratings.
- Build relationships with local businesses and organizations to establish LaserAway as a key community member.
- Foster a strong safety culture and ensure adherence to policies and procedures.
Requirements:
- High School Diploma or equivalent; Associate's or Bachelor's Degree preferred.
- 3+ years of sales and management experience with a proven track record in achieving metrics and goals.
- Strong organizational and time management skills in a fast-paced retail environment.
- Full availability to work all shifts, including days, nights, weekends, and holidays.
- High-level decision-making skills and the ability to assess and improve performance.
- Proficient in Microsoft Office with strong customer service skills.
Benefits:
- Generous Compensation: Competitive base pay with uncapped commission potential.
- Healthcare Benefits: Comprehensive health, dental, and vision insurance.
- 401(k) Plan: Robust retirement plan with company matching.
- Paid Time Off: Generous PTO, including holidays and vacation days.
- Employee Discounts: Substantial discounts on all LaserAway products and services.
- Career Growth: Numerous opportunities for career advancement and personal development.
- Supportive Culture: Uplifting office environment focused on teamwork and collaboration.
- Cutting-Edge Technology: Access to the latest in aesthetic dermatological treatments.
- Engaging Work Environment: Dynamic, fast-paced industry with a company that values your contributions.
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