Patient Flow Logistics Coordinator

1 week ago

Albany, New York, United States Albany Medical Center Full time

Department/Unit:

Capacity Command Logistic Center

Work Shift:

Per Diem (United States of America)

Salary Range: $63.58

The Patient Flow Logistics Coordinator plays a crucial role within the Logistics Center, overseeing the comprehensive management of patient flow into, throughout, and out of the healthcare facility. This position requires a blend of clinical knowledge, leadership capabilities, and exceptional communication skills, alongside the ability to effectively utilize technology and data analytics for prompt decision-making regarding patient flow. Responsibilities include managing admissions through various entry points, overseeing transfers, bed management, and optimizing overall throughput.

Key Responsibilities:

  • Reports directly to the Logistics Center.
  • Oversees patient flow management into, through, and out of the healthcare facility.
  • Responsible for patient placement for all admissions via multiple entry points (transfers, emergency department, operating room, direct admissions).
  • Manages overall bed availability and capacity.
  • Monitors and manages patient capacity effectively.
  • Facilitates transfers within the Albany Med Health System and to external organizations.
  • Coordinates consults as necessary.
  • Employs clinical expertise and data analytics to make timely assessments and decisions regarding patient flow.
  • Utilizes strong communication and leadership skills to enhance access, capacity, efficiency, and ensure high-quality patient care.
  • Proactively identifies and mitigates potential patient flow barriers.
  • Escalates unresolved barriers through the appropriate chain of command within the Logistics Center.
  • Comfortable with electronic medical records and technology tools used in the Logistics Center.

Qualifications:

  • Associate's Degree - required
  • Bachelor's Degree - preferred
  • 10+ years of clinical experience - required
  • Leadership experience - preferred
  • High proficiency in clinical expertise
  • Strong communication, professionalism, and leadership skills
  • High proficiency in problem-solving related to patient flow, bed management, and transfer coordination
  • Ability to work collaboratively within large teams
  • Proficient in data entry and utilization of EMR and technology
  • Ability to interpret real-time data for informed decision-making
  • Current or prior RN/MD/DO/MBBS/Paramedic/Case Management/Social Work license/certification - required

Physical Demands:

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Frequently
  • Lifting - Rarely
  • Carrying - Rarely
  • Pushing - Rarely
  • Pulling - Rarely
  • Climbing - Rarely
  • Balancing - Rarely
  • Stooping - Rarely
  • Kneeling - Rarely
  • Crouching - Rarely
  • Reaching - Rarely
  • Handling - Rarely
  • Grasping - Rarely
  • Feeling - Rarely
  • Talking - Constantly
  • Hearing - Constantly
  • Repetitive Motions - Occasionally
  • Eye/Hand/Foot Coordination - Rarely

Working Conditions:

  • Noise - Occasionally

Albany Medical Center is an equal opportunity employer. This role may require access to sensitive information, including HIPAA Protected Health Information. Workforce members are expected to ensure that access to information is based on a need-to-know basis and that the minimum necessary information is used to perform assigned duties. Reasonable efforts will be made to protect information from unauthorized access and modification.

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