Agency Office Manager

6 days ago


Vancouver, Washington, United States Allstate Insurance Agency - Amanda Boal-Bennett Full time
Job Summary

We are seeking a highly skilled and experienced Agency Office Manager to join our team at Allstate Insurance Agency - Amanda Boal-Bennett. As a key member of our team, you will be responsible for managing the day-to-day operations of the agency, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Agency Reputation and Growth: Develop and implement strategies to build and maintain a positive reputation for the agency, driving growth through effective customer relations, marketing programs, and lead acquisition.
  • Office Policies and Procedures: Create and enforce policies, standards, and procedures to ensure the smooth operation of the agency, promoting a culture of excellence and accountability.
  • Staff Supervision and Development: Supervise and mentor staff, providing guidance and support to ensure they meet their performance goals and objectives.
  • Customer Claims Processing: Assist in the processing and resolution of customer claims, ensuring timely and effective resolution.
Requirements
  • Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to effectively lead and coach a team.
  • Management Experience: Proven management experience, with a strong track record of success in managing business operations.
  • Insurance and Financial Services Experience: Working knowledge of insurance and/or financial services, with a strong understanding of industry trends and best practices.
  • Organizational Skills: Strong organizational skills, with the ability to multi-task and prioritize tasks effectively.
  • Leadership Skills: Strong leadership skills, with the ability to motivate and inspire a team to achieve excellence.

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