Compliance Officer

7 days ago

Irving, Texas, United States 00002 Citibank, N.A. Full time
Job Summary

We are seeking a highly skilled and experienced Control Monitoring Specialist to join our team at 00002 Citibank, N.A. as a Control Monitoring & Testing Leader. This is a key role that requires a strong understanding of control design, execution, and testing, as well as excellent communication and interpersonal skills.

Key Responsibilities
  • Assess control design and develop control testing tools and procedures.
  • Carry out Control Design Assessment (CDA) of call listening controls and record results in Citi Risk & Control (CRC).
  • Own significant portions of control testing design activity, including writing control testing tool descriptions and authoring control testing procedures.
  • Develop control testing procedures in Confluence and obtain necessary signoffs from covered businesses and functions.
  • Train Central Testing team overseas on all designed control testing tools and established control testing procedures.
  • Make decisions on controls testing outlier disputes and raise concerns through IMPACT Concerns or QUEST Observation Logs.
  • Create materials for Operational Risk Forums (ORF) and senior meetings as needed.
  • Develop and drive quality checking routines to ensure compliance with all relevant policies and operating guides.
  • Support team members on control testing design, performance management, and control testing platform basics.
  • Drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
  • Maintain relationships and drive accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
Qualifications
  • 5+ years relevant experience, 3+ years in Risk & Controls roles.
  • Subject matter expert on controls design, execution, and/or control testing.
  • Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
  • Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
  • Effective communication, written and presentation skills.
  • Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
  • Independent thinker and able to perform a credible challenge of businesses/functions.
  • Ability to work effectively on virtual teams, including across different geographies and time zones.
Travel Requirement

Less than 10%.

Education

Bachelor's/University degree, Master's degree preferred.

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