Appointment Coordinator for Specialty Clinics
1 week ago
Position Overview
As an Appointment Coordinator for Specialty Clinics at University of Minnesota Physicians, you will be instrumental in delivering exceptional customer service while managing appointment scheduling for patients across a diverse range of specialty clinics. Your role will involve effective communication with patients, collecting essential health information, and working closely with clinic personnel to guarantee that patients receive the necessary care.
Core Responsibilities:
- Utilize technology efficiently to arrange patient appointments
- Manage all scheduling requirements in accordance with established protocols
- Inform patients of any modifications to their appointments
- Gather patient demographic and insurance details
- Offer pre-appointment guidance to patients
- Address inquiries and concerns from patients
Qualifications:
- Minimum of 2 years of experience in customer service within the healthcare sector or a professional service environment
- Outstanding communication and organizational abilities
- Capability to uphold patient confidentiality and maintain professionalism
- Proficiency with computer systems and a willingness to learn new procedures
- Strong skills in managing telephone communications
Work Environment: Remote
Schedule: Monday-Friday, 8:30am-5:00pm
This role provides competitive compensation, healthcare benefits, retirement plans, parking, educational assistance, and additional perks.
If you are dedicated to advancing health and medicine, consider a career with University of Minnesota Physicians and contribute to our mission of enhancing medical practices.
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