Patient Account Representative
5 days ago
Job Summary: Vancouver Clinic is seeking a skilled Patient Account Representative to join our Customer Service and Collections team within the Patient Financial Services department. This role is responsible for answering patient inquiries and resolving billing issues in a timely and courteous manner.
Key Responsibilities:
- Respond to patient calls and emails regarding billing inquiries and issues
- Identify delinquent accounts and negotiate payment plans with patients
- Process collection agency correspondences and agency assignment paperwork
- Evaluate patient eligibility for financial assistance adjustments
- Provide quality customer service and resolution to callers' concerns
Requirements:
- High school diploma or equivalent required
- Minimum one-year experience in healthcare accounting and medical billing required
- Customer service experience preferred, preferably in a healthcare setting
About Vancouver Clinic: Vancouver Clinic is a healthcare organization dedicated to providing high-quality patient care and services. We offer a competitive Total Rewards Program, including medical, dental, vision, life insurance, and 401k retirement plan.
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Patient Account Representative
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Patient Account Representative
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Vancouver, Washington, United States Vancouver Clinic Full timeJob Title: Patient Account RepresentativeVancouver Clinic is seeking a highly skilled Patient Account Representative to join our Customer Service team within the Patient Financial Services department.Job Summary:This role is responsible for working accounts to fully support patients' needs, maintaining Self-Pay A/R at acceptable aging levels, and providing...
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