LTSS Service Coordinator

3 weeks ago


Knoxville, Tennessee, United States Elevance Health Full time
Job Summary

We are seeking a highly skilled and compassionate LTSS Service Coordinator to join our team at Elevance Health. As a key member of our care management team, you will play a vital role in ensuring the health and well-being of our members by providing personalized support and coordination of services.

Key Responsibilities
  • Conduct face-to-face assessments with members to identify their needs and preferences, and develop comprehensive care plans that address their physical, behavioral, and long-term service and support needs.
  • Collaborate with members, their families, and healthcare providers to ensure seamless coordination of care and services.
  • Identify members who may benefit from alternative levels of service or other waiver programs, and facilitate the application process.
  • Provide education and support to members and their families on available services and benefits, and help them navigate the healthcare system.
  • Participate in interdisciplinary care rounds and contribute to the development of fully integrated care plans.
  • Document all interactions and interventions in the member's electronic health record, and maintain accurate and up-to-date records.
  • Travel to member homes and other locations as necessary to provide in-person support and services.
Requirements
  • Bachelor's degree in a healthcare-related field or equivalent experience.
  • Minimum of 2 years of experience working in a social work agency or similar setting.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Ability to work independently and as part of a team, with a high level of organization and time management skills.
  • Knowledge of Medicaid and other healthcare programs, including waiver programs and alternative levels of care.
What We Offer

Elevance Health offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, including training and education programs, and a collaborative and supportive work environment.



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