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Dental Office Coordinator

2 months ago

Suffolk Virginia, United States Dental Care Alliance Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Office Receptionist to join our team at Konikoff Dentistry in Suffolk, VA. As a key member of our clinical team, you will be responsible for providing exceptional patient care and satisfaction while operating in a team-based environment.

Key Responsibilities
  • Greet patients and visitors, sign them in, and schedule future appointments
  • Handle incoming phone calls and respond to patient questions and concerns
  • Assist patients in accordance with training to ensure the best possible service
  • Provide exceptional customer service, acknowledging and greeting patients upon arrival and dismissal
  • Answer telephones, schedule appointments, and maintain appointment books
  • Confirm appointments, follow up on no-shows and cancellations, and register patients on sign-in sheets
  • Post charges and payments to patient accounts and maintain a clean and friendly waiting area
Requirements
  • Experience working in a dental, medical, or other healthcare office preferred
  • Knowledge of insurance plans (HMO/PPO) is a plus
  • Excellent customer service skills and ability to work in a team environment
  • Ability to maintain confidentiality and handle sensitive patient information
About Us

Konikoff Dentistry is a dynamic and patient-centered dental practice committed to providing exceptional care and service to our patients. We are proud to be an equal opportunity employer and celebrate diversity in our workplace.