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Dental Office Assistant

4 weeks ago

Virginia Beach, Virginia, United States Sandbridge Family Dental Care Full time
About the Role

We are seeking a highly organized and detail-oriented Dental Receptionist to join our team at Sandbridge Family Dental Care.

As a Dental Receptionist, you will be the first point of contact for patients, providing exceptional customer service and ensuring a positive experience for all visitors.

Responsibilities:

  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Utilize Dentrix for patient scheduling and records.
  • Schedule and confirm appointments for multiple providers in the office.
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
  • Post insurance and patient payments and process accounts receivables.
  • Review treatment plan fees and payment options with patients.
  • Partner with providers and team to implement Heartland Dental systems to optimize office potential.

What You'll Gain:

  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO.
  • Front-loaded education and training, providing opportunities to develop to your full potential.
  • Access to on-demand Daily Pay.

Qualifications:

  • Experience working in a fast-paced and customer-centric environment.
  • Excellent communication and organizational skills.
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.