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Dental Office Receptionist

1 month ago

Suffolk, Virginia, United States Dental Care Alliance Full time

Job Summary:

We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Dental Care Alliance. As a key member of our front office staff, you will be responsible for providing exceptional patient care and satisfaction while operating in a team-based environment.

Responsibilities:

  • Provide a high level of customer service to patients and visitors
  • Assist patients with scheduling appointments and handling incoming phone calls
  • Register patients, post charges and payments, and maintain accurate records
  • Ensure a clean and friendly waiting area for patients
  • Collaborate with the clinical team to provide seamless patient care

Requirements:

  • Experience working in a dental or medical office
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of insurance plans and scheduling software

About Us:

Dental Care Alliance is a dynamic and patient-centered organization that values diversity, equity, and inclusion. We are committed to providing a positive and supportive work environment that fosters growth and development for our employees.