Dental Office Receptionist
2 months ago
Job Summary:
Dental Care Alliance is seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.
Responsibilities:
- Customer Service: Greet patients and visitors, acknowledge their presence, and provide a warm and welcoming atmosphere.
- Telephone Management: Respond to patient inquiries and concerns in a timely and professional manner.
- Scheduling and Coordination: Schedule appointments, confirm patient information, and maintain accurate records.
- Administrative Tasks: Manage patient accounts, post charges and payments, and maintain a clean and organized waiting area.
- Communication: Effectively communicate with patients, staff, and management to ensure seamless operations.
Requirements:
- Experience: Previous experience in a dental, medical, or healthcare office is preferred.
- Knowledge: Familiarity with insurance plans and dental terminology is a plus.
- Skills: Excellent customer service skills, strong communication skills, and the ability to work in a fast-paced environment.
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